Privacy Policy
This policy describes how Prodlog Inc. collects, uses, and shares information when you use our websites and services.
Last updated: March 26, 2025
1. Who we are
Prodlog Inc. (“Prodlog,” “we,” “us,” or “our”) operates the Prodlog websites, applications, and related services (collectively, the “Service”). This Privacy Policy explains how we handle personal information when you use the Service. For contractual terms, see our Terms of Service.
2. Information we collect
Information you provide. We collect information you submit when you create an account, use the Service, contact us, or otherwise communicate with us. This may include your name, email address, password or authentication credentials, profile details, and any content you choose to enter into the Service (such as notes, logs, summaries, or attachments).
Information collected automatically. We may collect device and usage information such as IP address, browser type, operating system, approximate location derived from IP, pages viewed, referring URLs, and timestamps. We may use cookies and similar technologies as described below.
Information from third parties. If you sign in through a third-party identity provider or connect integrations, we may receive information from those services as permitted by your settings and their policies.
3. How we use information
We use personal information to:
- Provide, operate, maintain, and improve the Service.
- Create and manage your account and authenticate you.
- Communicate with you about the Service, support requests, and security notices.
- Monitor usage, troubleshoot issues, and help protect against fraud, abuse, and security risks.
- Comply with legal obligations and enforce our rights and agreements.
- With your consent where required, send you product updates or marketing (you may opt out).
4. Legal bases (EEA, UK, and similar regions)
Where required by law, we rely on one or more of the following legal bases: performance of a contract with you; legitimate interests that are not overridden by your rights (such as securing and improving the Service); compliance with legal obligations; and consent where applicable.
5. How we share information
We do not sell your personal information. We may share information in the following circumstances:
- Service providers. With vendors who help us host, analyze, secure, or operate the Service, subject to appropriate safeguards.
- Legal and safety. When required by law, legal process, or government request, or to protect the rights, safety, and security of Prodlog, our users, or others.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate safeguards.
- With your direction. When you choose to share content or visibility settings (for example, with collaborators or via a link you configure).
6. Cookies and similar technologies
We use cookies and similar technologies to remember preferences, maintain sessions, understand how the Service is used, and improve performance. You can control cookies through your browser settings. Disabling certain cookies may limit some functionality.
7. Retention
We retain personal information for as long as needed to provide the Service, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of data and context.
8. Security
We implement technical and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International transfers
We may process and store information in the United States and other countries where we or our service providers operate. Those countries may have different data protection laws than your country. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.
10. Your rights and choices
Depending on where you live, you may have rights to access, correct, delete, or export personal information; object to or restrict certain processing; withdraw consent where processing is consent-based; and lodge a complaint with a supervisory authority. You may manage some account settings through the Service. To exercise other rights, contact us using the details below. We may need to verify your request before responding.
11. Children’s privacy
The Service is not directed to children under 13 (or the age required by your jurisdiction), and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take appropriate steps.
12. Third-party services
The Service may contain links to third-party websites or integrations. Their privacy practices are governed by their own policies. We encourage you to review them.
13. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date. Material changes may be communicated through the Service or by email where appropriate.
14. Contact us
For questions about this Privacy Policy or our privacy practices, contact us at support@prodlog.app.
You may also reach Prodlog Inc. at the address listed on our website or in correspondence related to your account.